I'm right there with you my friend. Difficult People Suck! Let me ask a few questions. Are you frustrated with difficult people? Do you find difficult people to be challenging? Who are some difficult people in your life?  Your boss?  Coworkers and customers?  Your spouse/partner? Your kids? Do you feel trapped? Are you losing sleep? (This is a big healthy lifestyle red flag!) Do you pause for a moment to take a deep breath before you go into work, or a meeting, just to prepare yourself for the onslaught you know you are going to deal with? Have you ever looked at your paycheck to see if you have enough sick time built up so you just don't have to go into work today?  How did you feel when you realized you didn't have enough time built up and you had to go it?  Even sicker?   I get it. Again, I'm right there with you my friend. I have lost entire weekends due to the overwhelming stress caused by that one difficult customer I'm scheduled to meet on Monday morning.   So much stress I couldn't leave it behind, even for a few hours, to really enjoy time with my family.  Does this sentence sound familiar?  “Your here but you are not really here.”  I get it. Difficult people SUCK! I have screamed at the top of my lungs, in my car, while back fisting the passenger seat headrest to the point I’ve ripped the skin off my knuckles. I even purchased a new mattress and pillow thinking that it might actually help me sleep through the night.  It didn’t work.  I still didn’t sleep well and the stress just kept building. I’ve purchased Melatonin (sleep aid) even when it wasn’t on a Buy One Get One sale.  I can also find the bottle of Tylenol PM in complete darkness at 02:00 AM. I've walked away from jobs, that I've loved, due to a boss being so unreasonably difficult I just couldn't put my job in front of my health any longer.  I don’t know if you’ve ever experienced this, but there must be some sort of science that explains why the air instantly seems fresher the moment you choose to walk (or run) away from a toxic situation. Difficult people are just unhealthy. I’ve skipped meals because I was too stressed to eat which usually resulted in me hitting a drive-through just because “I just need something.”   40+ pounds later…”Well, this isn’t working for me.”  I get it. Difficult people have caused me to be physically sick.  I've felt physical back pain because I was so stressed out and tense knowing that I was going to be dealing with difficult co-workers tomorrow. Let me ask a couple more questions: What would it feel like to sleep peacefully throughout the night? Wouldn't it be great to have a few key strategies that make dealing with difficult people a lot easier? What would it feel like to have control of the situation? What would it feel like to be able to leave work behind and enjoy your evening, your weekend, or even your vacation? What would it feel like to actually “Look forward to work tomorrow”? What would it feel like to have the power to “Fire” that one difficult customer that takes up so much of your time, your thoughts, and your work? What if dealing with difficult people actually becomes a fun game you become really good at playing? Once I began to master these strategies, the air became fresher, my sleep improved, and I became healthier and happier. By the end of this course, you will have 12 different strategies that will help you better deal with difficult people. By mastering the strategies and tactics of this course you will be able to: Improve your safety Increase your overall level of professionalism Reduce your stress level Improve your morale Decrease the number of complaints you may receive Lower your personal liability All of this adds up to a healthier and happier personal and professional life.  This could mean greater productivity for you, employees, and fellow co-workers which would likely increase profitability.  For example, what would your office be like if everyone just “got along” with one another? This course is primarily a series of video lectures that outline the strategies.  The lectures contain personal stories and real-life examples of how I've used these strategies and tactics in my career in law enforcement, customer service, sales, and life in general. This course was designed specifically for individuals and employees, who work in a professional environment that is often unpleasant due to difficult co-workers, supervisors, customers and/or clients. It’s about taking control of the situation instead of being controlled by the situation. Students from all around the world (over 90 different countries - This just blows me away!) are studying the 12 Strategies and learning how to deal with difficult people. I’m honored and humbled by those who have reached to me to share their personal success stories using these strategies.  It’s heartwarming to know this course is really making a difference for so many people from around the world. Thank You Please enjoy this course!

Public Relations during a time of crisis. Imagine that a crisis hits your organization and that you come out on top in the media. You initiate proactively to the media. You have a clear and easy to understand message. And you get the exact quotes you want in final stories. You didn't pick or plan the Public Relations crisis, but you are ready to communicate effectively. Your reputation doesn't just remain intact; your reputation has improved! You will learn how to prepare and deliver messages to the media in a time of a Public Relations crisis. How to plan for press conferences, media statements, messages and sound bites will be covered. Why it is essential to prepare for a crisis before you know when or what the crisis will be. Crisis communications Public Relations requires a plan that covers every aspect of message development, rehearsal and media management. This course is ideal for CEOs, PR managers, crisis managers, and anyone who is responsible for the reputation of an organization. What will students achieve or be able to do after taking this Public Relations course? *Be able to Manage Crisis Communications *Know how to appear Confident on Camera *Prepare Messages *Speak in Sound Bites *Handle tough questions What do Udemy students say about this Public Relations course? "5 Stars! Covered all the essential elements necessary to handle crisis communications with brevity and clarity. I especially liked the Bonus materials and of course, the video. Referring to one major case study to get the points across is very effective. The only reason I did not give this a 5 star rating is because I believe this course will be more helpful if there were video transcripts or if each video lesson can be downloaded and saved for later reference or review. Thank you." Helga Melgar "5 Stars! This course is an excellent introduction into how crisis communications works and TJ gives tips on how a company can best preserve its image and reputation should it go through a crisis. I would recommend this course to others." Margaret Lovell "5 Stars! I've learned from TJ for a number of years and he absolutely knows what it takes to work with the media and win!" Janet Vasil "5 Stars! The instructor gave very clear and practical advice. He made me come to love Crisis Communications even more!" Abi-Gail Johnson "5 Stars! Someone once said advice is only as good as the amount you pay for it... this course disproves this. This clear unambiguous advice given is priceless. The BP breakdown was excellent, in short if your in a position where you need to understand crisis management, this is the course to start with. The bonus materials are really good as well." Alan Miller There is a 100% Money-Back Guarantee for this Public Relations course. And the instructor also provides an enhanced guarantee. Enroll today!

In this course you learn why the communication skills that took you to your current position are no longer enough to move your career forward. We examine how quickly you communicate to your audience. It’s measured in seconds, not minutes, and much of that communication takes place without using words. You’ll learn how to put that to use to your professional advantage. You learn to see yourself how others see you in your organization and marketplace—and learn practical steps to change, enhance, or expand that perception. We discuss what causes confusion in your communication—and how to eliminate it. We also discuss how to focus your attention on determining the target perception you want others in your organization and the larger marketplace to have of you—and how to create that perception. And finally, we tap into the power of understanding the nature of change and the role that plays in changing the perception others have of you as you position yourself for larger leadership roles in your organization and your industry. If you would like Continuing Education Credit (e.g. CPE, CE, CPD, etc.) for this course, it is available if you take this course on the Illumeo dot com platform under course title: Above The Visible Line: Communication Skills for Finance Leaders . Illumeo is certified to provide CPE in over two dozen different professional certifications covering finance, accounting, treasury, internal audit, HR, and more. However, in order to receive CPE credit the courses must be taken on an ‘approved-by-the-governing-body’ CPE platform, and for over two dozen corporate professional certifications, that is the Illumeo platform. Go to Illumeo dot com to learn more.

Have you ever thought about the right thing to say to be successful in a conversation only after the conversation was over? I bet it was a pretty frustrating thing for you. What shall you think if I tell you that one, just like you, can become a communication superhero, simply acquiring a better comprehension of how human communication and human brain work? If you are tired to lose opportunities in your work, business, studies, relations in your daily life and want to dominate the ancient art of persuasion throughout communication... =====> THIS IS THE COURSE MADE UP RIGHT FOR YOU! <===== Here you will find: A step-by-step guide to becoming a more skilled communicator in personal and professional life Help to transform your way of thinking and develop an effective communication mindset A toolbox full of easy to understand and simple to implement tips All the important communication stuff is covered in a simple, no-nonsense style without being oversimplified. Within this course I put for you: The best interpretative model of human communication 7 useful tips to be more effective during your conversations 3 amazing theories about communication created and used by world communication gurus 3 foolproof techniques to get others to play your game 1 super effective communication funnel to get results both in oral and written communication So...What are you waiting for? Go up and click the button to purchase this precious course! SEE YOU INSIDE!

Sales and Business Communication Skills is suitable for anyone who wants to improve on communication skills, enhance active listening, overcome any listening blocks, understand the power of rapport, learn the small talk technique and become more assertive.  You'll learn some effective techniques that you can put in practice straight away and be able to communicate with more poise and confidence. Learn the skills and tools that stick and take your interpersonal skills to whole new level.

Venues and event organizers are constantly looking for skilled and recognized public speakers to give awesome keynote on their stage, but since you do not know what compose good presentations, is afraid to speak in front of people and do not know how to engage with the audience, other speakers gets the speaking opportunities. What if you could change that? My complete Presentation and communication skills course will show you the exact techniques and strategies you need to give great presentations, become a skilled public speaker and WOW your audience. For less than a movie ticket, you will get over 4 hours of video lectures and the freedom to ask me any questions regarding the course as you go through it. :) What Is In This Course? Your Presentations And Public Speaking Will Never Be The Same. Except if you’re already an excellent public speaker, giving awesome presentation and is being recognized as an expert and thought leader in your industry, you are going to lose more speaking opportunities and career advancements that other people will gladly take. As what John Ford, an American film director says “You can speak well if your tongue can deliver the message of your heart.” This is offered with a 30 days money back guarantee. You can try it with no financial risk. In Presentation Skills Training , You'll Learn: Know Your Audience Master Communication Skills Overcome The Fear And Build Confidence Positioning On The Stage Have A Strong Body Language Successful Elements Of Speech How To Prepare For Your Speech How To Structure Content Learn Great Transition Words Have Excellent Audience Engagement Be The Leader ------------------------------------------------------------------------------------------------------ Is This For You? Do you want to give great presentations? Are you afraid of going on stage and speak in front of people? Do you think you will feel proud being a great public speaker and being praised for it? Then this course will definitely help you. This course is essential to all public speakers, entrepreneurs, students, professionals and anyone looking to become a great public speakers or give awesome presentations. I will show you precisely what to do to solve these situations with simple and easy techniques that anyone can apply. ------------------------------------------------------------------------------------------------------ Why To Have Strong Presentation And Communication Skills? Let Me Show You Why To Have Strong Presentation And Communication Skills: 1. You will give strong presentations. 1. You will WOW your audience. 3. You will become an authority in your niche. 4. You will be confident on stage. Thank you so much for taking the time to check out my course. You can be sure you're going to absolutely love it, and I can't wait to share my knowledge and experience with you inside it! Why wait any longer? Click the green "Buy Now" button, and take my course 100% risk free now!

This course is a result of reviewing thousands of written assignments submitted to me by my students. Over the years I have realized there is a somewhat limited and reoccurring list of problems in student writing. These problems can diminish one's communication effectiveness and prevent one from realizing one's full potential in his or her profession. Effective written communication is an essential skill in every field of human endeavor. Interestingly, being able to communicate ideas clearly in writing often has little to do with the writer’s knowledge of English. Therefore, this course is not about the rules of English language. This course focuses primarily on the principles of written communication that make communication more effective, regardless of which language is used for communication. Written communication effectiveness is defined here as the ability to get one’s written message recipient to understand the true intended message with the minimum amount of time and effort. Mastering and practicing these principles will make one’s academic papers, notes, memos, emails, reports, manuals, books, etc. easier to understand and, thus, more likely to influence others. I am confident that completing this course will be on the best investments of time and money you have ever made.

**The #1 Udemy bestselling course about email communication in teams** **Over 60,000+ students have taken this course with successful results** Learn simple email writing skills that will help you become a better communicator and influencer with your team. Master Writing More Effective Emails Using Research-Based Guidelines Assign tasks using the "3Ws" to increase influence Create powerful subject lines to ensure readability Present options to reduce back & forth emails Use "If...then..." statements to increase accountability Simple Email Writing Tactics that will Save You Time and Frustration Most employees spend over 11 hours per week reading and replying to email messages. In this course, you'll learn how to spend less time and improve communication with your team members. You'll also understand how to make your messages more effective using simple tweaks. For example, you'll learn how to make your emails more scannable and how to break your long emails so that they're easier to read. You'll also learn the common mistakes people make when they ask questions in emails, and how to avoid them. Powerful Business Writing Skills You Will Use for Your Entire Career Email is not going anywhere. Although new tools (such as Slack) keep popping up, email is still the main tool used for team collaboration around the world. Moreover, employers consistently list "good business writing skills" as an important pre-requisite for most job requirements, and proper email etiquette is a critical component for getting a job. So you'll learn powerful email writing skills that will help you for your entire career. Content and Overview This course contains over 20 lectures and 1.5 hours of content. It is designed for any manager, employee, or entrepreneur who regularly works in teams of 5 or more people. The content includes over 18 tactics about solid email writing skills that help you draft emails to minimize confusion with your team. The course is delivered in a format that is easily digestible for busy professionals. Each tactic includes an overview of why it works, and an example of how you can apply it in the real world. The course also covers a few case studies of horrible emails, and how you can avoid them (including the "Reply All" syndrome). Here are the tactics that are covered in this course: How to Assign Tasks in Emails (using the 3Ws) How to Write the Perfect Subject Line Write Emails that are Five Sentences or Less (TL;DR) Break Long Emails Into Two Parts How to Make Your Emails Scannable Show Instead of Tell by Attaching Screenshots Spell Out Time Zones, Dates and Acronyms Use "If...Then" Statements Present Options Instead of Asking Open-Ended Questions Re-read Your Email Once for a Content Check Save Drafts of Repetitive Emails Write it Now, Send it Later Using "Delay Delivery" How to Properly Use "Reply All" Reply to Questions Inline Reply Immediately to Time-Sensitive Emails Read the Latest Email on a Thread Before Responding Write the Perfect Out-of-Office (OOO) Auto Reply Share the Rules of Email Ahead of Time The course is technology-agnostic . This means that it doesn't matter which email technology tool you use (Gmail, Outlook, Yahoo, etc.). By the end of this course, you'll be able to communicate and collaborate better with your team. You'll improve your business writing skills, your email writing skills, and email etiquette skills. You'll also save time and increase your productivity in writing and responding to emails. ------------------------------------------------------------------------ Student Testimonials: ★★★★★ "This course has some excellent tips for clear email communication that I have never thought of before. Suitable for all levels , even those who consider themselves an expert in email writing." - Lisa Irawan ★★★★★ " The course was short , which is good, but to the point with a clear message. I would really recommend to go through it when you're struggling with a full mailbox and your email management ." - Tomas Harcar ★★★★★ "I've been writing work emails for years, so I'd like to think I know what I'm doing, but I learned a lot of new things from this course. The instructor backs up most of his tips with research and live examples. It takes very little time to get through all of the videos , and you might be able to skip some of them, depending on your needs (the titles make clear whether they'll be relevant to you). Very helpful from a project management perspective." - Christine Browne ------------------------------------------------------------------------ 30 Day Money Back Guarantee If you are not satisfied with the course for any reason , you may return the course within 30 days of the purchase date. Ready to Enroll? Click on the " Buy Now " or " Enroll Now " button in the top right corner of this page and start learning how to sharpen your email writing skills, excel at business writing, and improve communication with your team.

Successful cultural communication in a globalized and digitized world is more urgent and important than ever for business, corporate and organizational performance. Accelerating cyber connectivity creates an ever-shrinking world over ubiquitous platforms expanding access to emerging talent 24/7 beyond borders, time zones, languages, generations, countries, cultures, and corporate behaviors. How will you capture your share of the global communications currency? How will you become fluent in this borderless world and connect to this global community that knows no boundaries and demands more and expects no less than excellence, innovation, access to foreign talent pools? Join us now and become a member of this global movement of cyber citizens and global cross cultural community! Don't miss out.  Take this on-ramp to the global highway connecting you to the world. Get connected and become fluent in cross cultural communications.

The course is founded on 4 pillars: the first is Devising where subjects as training of salepersons , catering to the major needs of the customer,  time management and technologial tools are addressed, then secondly moving into Prospecting and what type of customers a business should interact primarily with , thirdly it moves into Encountering the customer and where elements of body language, asking the right questions are dealt with and then ends with Closing and the tactics and strategies involved in this last stage.